For the Atento team, this recognition is due to its strategy of commitment to people. Atento is a company that in addition to employing, trains and offers development to thousands of people of different profiles, even for recent graduates and for multidisciplinary professionals. This working culture allows them to provide customers with one of the best experiences in the market.
Rodrigo LLaguna, Administrative Director of Atento Mexico, said that “receiving this recognition is a source of pride for all of us who are part of Atento. This is also a recognition of our culture as a company and our commitment to people and talent as key components for our value offer.
Atento offers outsourcing services in business processes (BPO) and customer relationship management (CRM). Llaguna added, “We have the best team of professionals to guarantee the best experience in the market. I want to thank Atento employees for their commitment to always offer the best customer experience, and for the way they put into practice our values of commitment, passion, integrity, and trust. ”
Atento human resources director, David Vargas, added that “in recent years, our company has taken different projects, all intending to strengthen our position as one of the best places to work in Mexico. These projects include the implementation of flexibility in work, the creation of stations that inspire new forms of collaboration, training skills for a digital economy and the creation of new communication channels, among others “.
Atento is the largest provider of CRM and BPO services in Latin America and fifth worldwide, based on its revenues. It is also a pioneer in nearshoring services to the United States. It’s business model is present in 13 countries and employs 150K workers.