42% of companies intend to start the process of digital transformation between 2019 and 2021.
Videos received the majority of the investments among the advertising modes.
Companies plan to invest $1.6B in digitizing their operations. 23% of the investment will be spent on improving the CX.
The Latam Awards are one of the most prestigious recognition that the CRM / BPO industry gives in the region.
The submarine cable will have an extension of 7300 km and will have five ground stations.
EdStart is present in more than 34 countries and recently arrived in Brazil.
Teleworking has been incorporated into labor legislation in Latin American countries.
The talent of Mexican programmers has been recognized in other countries.
The Tec de Monterrey initiative had worked as a pilot program since 2013 and will now be available on all campuses.
Guadalajara has created a reputation in the tech industry. Many foreign firms have chosen the capital of Jalisco to invest.